We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

To start a return, you can contact us at sales@luisbarberpro.com. If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at sales@luisbarberpro.com or by phone at 1-615-375-6610.

Refund timing
Once your return is received and inspected, approved refunds post to your original payment method within 3 business days.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like personal care and hygiene goods once opened, custom or personalized items, and gift cards. Please get in touch if you have questions or concerns about your specific item. Sale items cannot be refunded.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Luis Barber Pro (American Barber Brand, LLC)
3015 Belshire Village Dr Suite 112
Spring Hill, TN 37174
United States
Phone: 1-615-375-6610
Email: sales@luisbarberpro.com